Support
Service · quoted separatelySupport that doesn't leave you alone
We don't sell you a login and disappear. We're with you from migration to the day-to-day, with people who know your operation.
- Built for
- Teams migrating from Excel
- Growing forwarders
- Anyone coming from rigid software
- Weeks
- to go live on your real operation, not months
- ES/EN
- support in your language, with servers in Europe
- 0 tickets
- you talk directly with people who know your operation
Official-API integration with the major carriers
The challenges we solve
You buy the software, get a login, and then you're on your own for the migration.
We're with you from day one: we migrate your data and go live alongside you, never leaving you alone.
Switching tools is scary: you fear losing your history and stalling operations.
We import clients and files before go-live, so you start with your real operation, not a blank slate.
When a question comes up you open a ticket and wait days for someone who doesn't know your business.
You talk over email or WhatsApp with people who know the product and your operation.
You ask for an improvement and it lands in a mailbox; you never know if it will happen.
Your needs go into the roadmap and we prioritize them with you.
How it works
- 01
We migrate your history
We bring over clients, contacts and files from your current sheets and folders.
- 02
We turn on your integrations
We connect carriers and services so you start with real data, not a demo.
- 03
We train your team
Everyone knows how to use what they need before their first real day.
- 04
We stay with you
Direct email and WhatsApp channels, and your needs go into the roadmap.
From migration to the day-to-day, with people who know your forwarding.
What it includes
Onboarding in weeks
You go live on your real operation in weeks, not months of setup.
Data migration
History and contacts come across in full; you don't start from zero.
Team training
Your people use it from day one, with no months-long learning curve.
Direct channels
Email and WhatsApp with people who know the product, not an anonymous ticket.
Roadmap with you
What you ask for enters the roadmap and we prioritize it around your operation.
In your language, data in Europe
Support in ES/EN and servers in Madrid, compliant where you operate.
Frequently asked questions
How long does onboarding take?
Weeks, not months. We import your data and switch on integrations so you start with your real operation.
Do you migrate my history?
Yes, we bring in your history and contacts so you don't start from scratch.
Is onboarding included?
No: it's quoted separately and always charged. It comes with a written scope, data migration, training and a go-live date.
Is there a lock-in period?
An annual contract, and you leave with your data whenever you want: we help you export it. Confidence, not a padlock. We'd rather you stay because it works.
How long does going live take?
Weeks, not months. We import your clients and files and switch on integrations so you start on your real operation, not an empty demo.
Can I migrate from Excel or another TMS?
Yes. We bring your history and contacts so you don't start from scratch, and we train your team for day one.
Where is my data and is it secure?
On servers in the EU (Madrid), based on ISO 27001 and aligned with the ENS. Invoicing uses the VeriFactu hash chain.
How do I see if it fits?
With a 30-minute demo on the real product. No commitment.
What it fits with
Let's talk about your rollout
We'll walk you through the onboarding plan on a 30-minute call.
30-min demo · no commitment · your data in the EU (Madrid)